Shipping policy
At RASAYAA, we aim to deliver your order safely and efficiently across India.
Order Processing
- Orders are usually processed within 1–3 business days
- Orders placed on weekends or public holidays will be processed on the next working day
- Once shipped, tracking details will be shared via email or SMS
Estimated Delivery Time
Orders are typically delivered within 0–7 business days, depending on your location and courier service availability.
Delivery timelines may vary during festivals, high-demand periods, weather conditions, or courier delays beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout
- Free shipping may be offered during promotional campaigns
Order Tracking
Customers will receive a tracking link once the order is dispatched.
Incorrect Address
Please ensure your shipping address and contact details are correct before placing the order. RASAYAA is not responsible for delays or failed deliveries caused by incorrect customer information.
Damaged Packages
If the package appears damaged or tampered with at the time of delivery, kindly record an unboxing video and contact us immediately within 48 hours.
Delivery Availability
We currently ship across most locations in India. Delivery availability may vary depending on courier service coverage.
Contact Support
For shipping-related queries:
* Email: rasayaaperfumes@gmail.com